Will it fit my bike?

The motor can be mounted to any mountain bike, so we can tell you from now: the answer is yes! Pressfit, BB92, Enduro, Downhill, Fatbikes, XC, and Hardtails are no problem. Paradox motors have been mounted to these types of frames and many others using our patented technology.

Can I install it?

Yes, if you have experience working on bikes, e.g. you do your own bike mechanic work or have experience as a bike mechanic. Having fixed bottom brackets is a plus. We can guide individuals who wish to install on their own. It is, however, easier and inexpensive to have the Hermes kit installed at your local bike shop or electric bike shop. We can talk with your shop of choice to set everything up. An installation guide is also included with every kit.

Why is the battery in a backpack?

Our main goal in designing our electric mountain bike systems is to provide the best possible riding experience. We have tested batteries on and off the frame, and we have found that moving the weight from the frame to the rider makes for a more agile bike, more responsive suspension, and the best ride of any eMTB! If you prefer a battery mounted to the frame, there are other good options available.

Is it street legal?

Our products are for off-road use. Ride on your own land, in private bike parks, DH, ski resorts and land with permission. Check out your local MTB trails rules, same goes for certain dirt roads, moto, and snowmobile tracks and trails.

What is the warranty of the kit?

The warranty for the Motor kit, and all its components, is 3 years. Only the Battery and Charger have a separate warranty of 1 year. Industry standard.

Is the battery safe?

The batteries picked for our kits fulfil the top quality and safety standards in the industry. These are high end batteries, with good value thanks to compatibility with standardized batteries. Current safety technology included is cell-level fusing. This means there is a fuse on every single cell. High quality battery management systems (BMS) are used that monitor cell groups and battery temperature. The battery packs have water resistant hard cases. The BMS also protects against over-discharge, over-charge and balances the cells. A few basic precautions should be followed, all of which are written in the kit manual, e.g. charging the battery after riding it to 0% (don't leave the battery empty).

Do I need to purchase new components, so that it can be installed to my bicycle?

The kit is all-inclusive: A Motor, a battery, charger, BB, backpack, throttle, mounting brackets, screws, etc. If you have a ready working bicycle, then the kit contains everything you need to convert your bike to a high performance eMTB!

Do you ship internationally?

Yes, we do!

Is it really as fun as they say?

It is! But don’t take our word for it, ask them!